Volkswagen recalls 6,000 cars in Singapore over DSG gearbox problem

While Volkswagen is renowned for their DSG double clutch gearbox technology, nothing is perfect. Volkswagen in Singapore has just recalled more than 6,000 DSG equipped cars in Singapore. The problem? Potential power loss. 

Volkswagen Singapore stated that "as a responsible OEM, will recall 6,181 vehicles with 7-speed double-clutch gearbox (DQ200).

In isolated cases, an electronic malfunction in the control unit or a lack of oil pressure inside the gearbox mechatronics may result in a power interruption. The most important vehicle systems, such as steering and braking, along with other relevant systems will not be affected regarding their functionality. If, in rare cases, the car loses power while driving, the driver can remain in control to safely manoeuvre the car to a stop.

All vehicles produced and sold now, and vehicles in the dealer stock are not affected by this problem.

Volkswagen Singapore will replace a new gearbox mechatronic on affected vehicles at zero cost to the customer. As a good-will measure to our valued customers, we will provide the latest upgraded software version – also at zero cost to the customer" -Volkswagen Singapore.

Mitsubishi ASX Crashes into tree by service centre

Mitsubishi ASX crashed into tree by service centre mechanic

Story from Elizabeth Chai:

I sent my car for a routine service at the Mitsubishi service centre Balakong branch (Target Orion Star Sdn Bhd) for the 50,000km car service on 15th March 2013, Friday at 10am. My car was in a good condition when I left the service centre. One hour later, at 11.07am, I received a call from the service centre. I was told that my car was involved in an accident when the mechanic test drove my car outside the service centre and he rammed into a tree. I rushed over to see my car and took some photos of it. Both front airbags had deployed, the front windscreen cracked and the car bonnet was unable to open for me to view the engine. I have no idea of the internal damage because of this. I was told that the accident happened after the mechanic lost control of the car due to the steering wheel locking itself. At 4.10pm, I met with Mr Chang Tai Yean, Senior Service and Operation Manager. He told me that the offer for compensation was to repair the car for free with original parts and return to me. Mr Chang also told me that the car had a brake malfunction, which contradicted the earlier explanation. Mr Chang then also mentioned to me that I had signed the service order on which the Terms & Condition stated they shall not be responsible for any loss or damage to my vehicle. Please then tell me who should be held responsible for this accident caused to my car? I went to see the site of the accident with Mr Chang. We noticed that the car veered from left to right and left again before hitting the tree. There were no skid marks at all.

New Malysian Honda Civic 2013 Problem!

For a non-national car retailing at RM112,000 onwards (USD$32,000), you are expecting a problem free, high quality car. Well every make has its fair share of lemon cars, and this Honda Civic is one such case. Straight from the showroom, this Honda Civic immediately started having problems, pertaining to Honda Civic's VSC (reoccurring VSC problem perhaps?). What is your take? Bad customer service? Check out this poor Honda Jazz's accident.

Story from the owner himself

I recently bought a new 2013 Honda Civic 2.0s (the one without GPS) from Honda Setia Alam. Honda Malaysia said that I took the car on 29 March. But in actual fact, I only took the car on Apr 3rd (Wednesday). I only signed the 'checklist' and other docs for the car handover on Wednesday 3.30pm - 4pm.